Shop Policy

Please take a few minutes of your time to read through our Terms & Conditions before making any purchase.

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PAYMENT

Please make payment within 3 days after order has been confirmed, however if you are unable to do so, please let me know so we can make arrangement.

If we do not have any prior arrangement and payment hasn't been received within 3 days, your order will be cancelled.

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HOW TO ORDER

LOCAL BUYERS
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I accept payments through InterBank Transfer.

Please let me know your transaction reference number as soon as the transaction has been made, as your order will only be will be mailed out within 3 working days following the verification of your payment.

INTERNATIONAL BUYERS
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I only accept payments through Paypal. Do note that any taxes, customs, duties and fees charged will be the responsibility of the buyer.

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SHIPPING

Local Standard Postage
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This is only available to shipment within Singapore. Do note that I will not be liable for any damage nor lost of package in the process through local standard postage.

*There will be a minimum of S$1.00 charged for shipping and handling (May varies due to the weight of the items) for Local standard postage.

Registered Postage (Highly Recommended)
There will be an additional S$2.24 (per shipment) on top of local standard postage. For any unclaimed/returned registered mail, the buyer is required to pay the charges for shipping the items again.

I am using SingPost as my mailing carrier service

Please ensure your shipping address is accurate; no refund or replacement if wrong address is provided.

* Not applicable for discounted / special items and for shipping within Singapore.

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RETURN & EXCHANGE POLICY 

All items sold are non-refundable and non-exchangeable. However, I like to have happy customers with their purchases.

So if you are not satisfied with your purchase for some reason, let me know within 3 days after you received it. So we can discuss and work out something together.

In any case if item need to be returned, shipping cost or will be on the buyer.

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Customization / Wholesale Order

Please feel free to email me at tgicrafted@gmail.com

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ADDITIONAL INFORMATION

- THANK GOODNESS IT'S CRAFTED reserves the rights to replicate any pieces featured or customized, to amend the Terms & Conditions and the Site at any point of time without notices.

- All information provided to THANK GOODNESS IT'S CRAFTED will be kept confidential. By placing orders with THANK GOODNESS IT'S CRAFTED, you are agreeing to our Terms & Conditions.

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Thanks for taking few moments to read through the Shop Policy!

Happy Shopping!